Behaviour Programme Terms and Conditions

For good and valuable consideration the parties agree as follows:

This is an invitation to enter into a contract of behaviour work with Dawn Allen and Four Positive Paws. By signing below, you agree that your participation will be covered by the following terms and conditions

Confidentiality

The company respects your privacy in accordance with GDPR and asks that you also respect our privacy. This includes the non-sharing of access to online resources with any other persons than yourselves. Online access is solely for use by yourselves and no other parties.

Financial Responsibility

We have made every effort to accurately represent the program and it’s potential. Individual success depends on many factors including motivation, dedication, background and previous knowledge/ideas. By agreeing, you confirm that you are not putting yourselves at financial risk by entering into the program.

Termination

Both parties have the right to terminate their part in the programme should either party become disruptive or difficult to work with. This will require an end of contract signing

Complaints Procedure

Complaints are an opportunity for improvement and are welcomed.  We take time to understand the customers unique perspective and open lines of communication for resolving any issues.

Advice not given.

The programme consultant is not qualified to give any veterinary medical advice or legal advice or representation.

Use of Likeness.

You agree and accept that Dawn Allen and Four Positive Paws is authorized to record, photograph, or otherwise capture your likeness, voice, images, interviews, and statements made in connection with your participation in the Program for Dawn Allen and Four Positive Paws own use. You hereby assign to Dawn Allen and Four Positive Paws all rights, title, and interest to have and to use, royalty free, any such likeness or portion of your participation in the Programme for documentary, informational, training, or any other lawful purpose.

Bolt on packages. Should you feel you require further training, bolt on packages are available please discuss with Dawn. I confirm that I have read, understand and accept the Terms and Conditions outlined above

Fees:

The client agrees to pay Dawn Allen a non refundable fee for the agreed behaviour/puppy education programme.

The client agrees to pay Dawn Allen in full to secure the booking.

Cancellation policy. 

If the booking can be replaced with another paying client a full refund will be given or if not an alternative date can be provided within the following month.

 

I, Dawn Allen agree to provide the behaviour consultation/programme in relation to behaviours described in the behaviour questionnaire, the goal being to teach the client how to learn about and teach good practice and skills. These sessions will take place in a suitable public or private area in person or remotely via zoom following Covid 19 requirements. I will make every reasonable effort to help the client achieve their goals but make no guarantee of the pet dogs behaviour as a result of providing professional dog behaviour consultation/programmes. The client understands that he/she and members of the household must follow Dawn Allen’s guidance without modification, work within the guidance as recommended/advised and practice the advice given.

If your dog causes property damage or bites or injures any dog, animal or person (including but not limited to Dawn Allen) during or after the term of this agreement, then you the client agrees to pay all resulting loss and damages suffered or incurred by Dawn Allen and to defend and indemnify Dawn Allen from any resulting claims, demands, law suits, losses, costs or expenses, including solicitor and legal fees.

If your dog is injured in a fight or in any other manner during or after the Term of the Agreement you assume the risk and agree that Dawn Allen should not be held responsible for any resulting injuries, losses, damages, costs or expenses.

At my (Dawn Allen) sole election Dawn Allen’s duties hereunder shall terminate if (a) in Dawn Allen’s sole judgement your dog is dangerous or vicious to Dawn Allen or any other animal or person or interferes with the safety of other dogs, or (b) You, the client and members of your family breaches any term or condition of this Agreement. Upon termination in accordance with the foregoing, Dawn Allen’s duties shall terminate but all other provisions of this Agreement shall continue in full force and effect.

This Agreement is binding upon (You the Client, Spouse of Client and Children of Client)

This Agreement supersedes all prior discussions, representations, warranties and agreements of the parties and expresses the entire agreement between (You the Client) and Dawn Allen regarding the matters described above.

The parties confirm that, except for that which is specifically written in this Agreement, no promises, representations or oral understandings have been made with regard to your dog or anything else.

Without limiting the generality of the foregoing (You the client)  agree and understand that Dawn Allen has not represented, promised, guaranteed or warranted that (your dog) will never bite, that (your dog) will not be dangerous or vicious in the future, that (your dog) will not exhibit other behavioural problems, or that the results of the behaviour session will last for any particular amount of time.

This Agreement may be amended only by a written instrument signed by both (you the client) and Dawn Allen. Any remedy provided in this Agreement is in addition to any and all other remedies provided by law or equity. If any provision of this Agreement is invalid, void or unenforceable they will be severed and the remaining provisions shall be given full force and effect.

On occasions where a case is particularly complex and from time to time you consent with Dawn Allen to share information relating to your dogs behaviour with a trusted behaviour professional for the purpose of best practice and continuous professional development.

In the case of referrals from a rescue organisation in respect of a dog that you have adopted a copy of the consultation/session notes will be forwarded to the rescue organisation. Your private information will not be shared to any third parties whatsoever.

I have read, understood, agree and consent with the above terms and conditions.